A. Legal Basis as well as Object of the Agreement
A.1. Legal Basis
EU Regulation No. 261/2004 of the European Parliament dated 11 February 2004 protects and guarantees the rights of airline passengers. Asserting their lawful claims demands considerable effort and, not infrequently, ends in frustration for the individuals concerned. Those affected need access to international databases providing weather- and historical flight data, and above all to legal expertise. In asserting your rights (assertion of compensation claims against an airline), EUROFLYREFUND bears the entire financial risk, with our fee charged exclusively as a percentage of the actual damages received in the event of success.
A.2. Object of the Agreement
EUROFLYREFUND supports you in the assertion of your claims for compensation based on entitlements as stipulated in EU Regulation No. 261/2004, which regulates compensation payments and support measures for airline passengers in the event of cancellations, denial of boarding as well as flight delays.
These General Terms & Conditions (hereinafter referred to as GTC) represent the basis for provision of our services. All written correspondence and pertinent information is provided by us in German or English, whereby the applicable German version is considered binding. (Austrian law shall apply. Please reference H1.)